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Reviews & Testimonials


Reviews and Testimonials for Craters & Freighters Seattle/NW

Craters & Freighters was founded to meet the needs of companies and individuals with heavy, oversized, high-value, awkward, and time-sensitive shipments that other shipping companies refused to handle.

What do our clients think of our services? Check out what they have to say.

If It can be Moved, We Move It

In nearly three decades as an industry leader, we have packaged, crated, and moved just about everything you can imagine. We ship virtually anything virtually anywhere. From simple items to complex robotic equipment, our custom-engineered solutions ensure items get to their destination on-time and undamaged.



Perfect Fit, Excellent Quality, 1-Week Turnaround Time

“I cannot thank you enough for the 4 crates we bought and had delivered to Helena MT. The fit was perfect, the quality excellent, and the 1-week turnaround amazing. We used them to ship 4 nearly full 48u racks from Helena MT to Bend OR, and then empty racks back to Helena unharmed. The job went very well. I would especially like to thank both KJ and DebbieAnn for all their help in making this project 100% successful.”– Broken Spoke Local Guide

Punctual, attentive, detail-oriented

“The team at Craters & Freighters was great to work with. They took ownership of the complete process and treated our product like it was their very own. Their entire team was responsive to each and every question along the way. They provide top tier service and I look forward to working with them in the future. We have used Seattle Craters and Freighters numerous times for custom crates and shipping. They have been great to work with! Punctual, attentive, detail-oriented and all-around professional. They handled an international shipment for us (my first one) and it was extremely easy and hassle-free. We will definitely continue to use them for crating and shipping needs in the future!!”–Collin Hanks

family heirloom packed up

“Claudette, Our father’s grandfather clock arrived at my work on Monday and I got it to our home on Tuesday. Your people did a very nice job in packing and protecting our family’s heirloom. Please convey my appreciation to them.”–Jim Blais

easy to work with and professional

“Hi KJ, I spoke with the Boeing personnel that were working this job and the feeling was C&F did an outstanding job. Did the work quickly, quality work, easy to work with and professional. We were so glad to find this company online! After trying for weeks to get answers from some of the large obvious companies, working with the team in Kent…Craters and Freighters turned around 3 large crates for export when I was a bind Friday not that long ago. KJ and Keri made sure all 3 crates were made and delivered THAT Saturday. My guys on the ground were extremely impressed with their quality and the turn time from Craters and Freighters in Seattle.”–Venue Arts Inc

paintings shipping

“Many thanks, Jezebel! The paintings were received perfectly and all is well – we are delighted, as always, with Craters’ service! Will do the rating ASAP!”–Patrick Wilshire

impressed with professional packing, and service

“You are welcome and thank you for taking on this project. I have gotten several calls and emails from family members saying how impressed they have been with the professional packing, and service. Everything has arrived in its destination in tip-top shape! Mission accomplished! You have a great business model and I will happily refer you to anybody and everybody!”–Cheri

A very helpful, friendly bunch

“Cynthia & KJ, just a short note to let you know the saw and accessories that you had prepared and shipped to Anchorage, AK, has arrived on May 27. My daughter-in-law, Tami, picked the crate up yesterday. This morning I had a note from my son, Martin, that it was packed very well, and looked like it had gone just across the street. Everything, that has been opened so far, appears in great shape. So, I want to thank you folks for your help, and also the great job of getting this safely to its final destination. You folks do a great job, and also are a very helpful and friendly bunch.”–George R

sensitive, complex processing equipment

“The team at Craters and Freighters is absolutely amazing! They packed, moved, crated, and loaded into shipping containers our entire equipment set from a 5000 sq foot optical device manufacturing facility in Bothell Washington that is being sent to Brazil. This was an incredibly complex project involving dismantling a class 100 modular cleanroom, packing sensitive, complex processing equipment as well as basic facility infrastructure components. The attention to detail to document and track all the discrete pieces and parts through this process to ensure safe tracking and an accurate shipping manifest is a testament to their attention to detail. It is without hesitation that I would recommend Craters to anyone, for any shipment.”

server racks from Century link

“Hi Cynthia, The shipment of the 2 server racks from Century link in Tukwilla arrived safely this morning. Larry and I inspected the hardware and on the surface everything looks to be in good shape without any visible physical damage. The packing job your guys did was excellent and we look forward to working with you in the future. In the next week or so we looking to ship one of the racks down to New Cloud Networks in Denver Colorado. Would you be interested in providing a quote for us on this? We saved the packing materials from today’s shipment so your team shouldn’t need to bring a new packing crate with them. Please let me know. Thanks!”–David

old family phonograph to Miami

“Hello, Cynthia, I just want to send a genuine thank you to you and the C&F staff for the assistance in the shipment of the old family phonograph (victrola) to Miami, Fl. My daughter called this morning and stated that it arrived in good condition and the delivery person was courteous and very professional. She also stated that he was extremely careful and diligent in uncrating the victrola. Thanks again for your help and assistance in the long-distance delivery. I will recommend Craters & Freighters to anyone desiring to ship a family heirloom.”–John Libby